My son, Olly and I have stayed here twice now and shall return. It is opposite Embankment Tube, which is a direct line to Paddington so incredibly convenient, then mid way between Trafalgar Square for theatres and Westminster for Big Ben, Westminster Abbey and Houses of Parliament- like 8 minutes walk to each! Staff are absolutely wonderful, so friendly and knowledgeable-we will be back!❤️
We absolutely loved this hotel. It was in a good location and the breakfasts were big and delicious. Our room was nice and big and the bed was very comfy. We also had a bath and shower! The aircon was a lifesaver in the heat. The only thing we'd change is the curtains covering more of the windows at night as there was a fair bit of light.
訪客用戶
夫妻/情侶出遊
豪華特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月22日
Fabulous location. The staff were helpful and efficient. Pervus was amazing and helped us with our luggage quickly. His timing was impeccable. The room was perfect with lots of extra amenities.
My husband and I stay here every time we are in London. The staff are the stars of the show - friendly, helpful and professional. The interior and exterior of the hotel are beautiful and the facilities are well-maintained.
The hotel is conveniently located and a stone's throw away from Westminster Palace, The London Eye, Soho and miscellaneous shops, bars and restaurants.
Would definitely recommend.
訪客用戶
夫妻/情侶出遊
標準雙人間
入住於2025年07月
2.2
評價於:2025年07月06日
This is a fake 5 stars hotel. Firstly, the description of 280 bedrooms and suites with stunning views over the River Thames is totally untrue! All their standard rooms are facing inwards (i.e. you see nothing)! Secondly, the services are worst than a 3 stars hotel, almost none existence. No toiletries other than shower cap and toilet roll. Have to call the reception to ask for toothbrush and only after waiting for an hour was told by the reception to go down and collect it ourselves! Thereafter, day 2 and day 3 onwards, the reception never answer any phone call from our room. When we head down, there are 4 staffs chit chatting at the reception (videos evidence verified by Trip). After complaining to Trip, they even lied to Trip that they offered compensation to change to a different room which never actually happened! On top of all these, TV wasn’t working and Refrigerator is not cold at all. This place is just horrible.
My son, Olly and I have stayed here twice now and shall return. It is opposite Embankment Tube, which is a direct line to Paddington so incredibly convenient, then mid way between Trafalgar Square for theatres and Westminster for Big Ben, Westminster Abbey and Houses of Parliament- like 8 minutes walk to each! Staff are absolutely wonderful, so friendly and knowledgeable-we will be back!❤️
We absolutely loved this hotel. It was in a good location and the breakfasts were big and delicious. Our room was nice and big and the bed was very comfy. We also had a bath and shower! The aircon was a lifesaver in the heat. The only thing we'd change is the curtains covering more of the windows at night as there was a fair bit of light.
訪客用戶
夫妻/情侶出遊 豪華特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月22日
Fabulous location. The staff were helpful and efficient. Pervus was amazing and helped us with our luggage quickly. His timing was impeccable. The room was perfect with lots of extra amenities.
My husband and I stay here every time we are in London. The staff are the stars of the show - friendly, helpful and professional. The interior and exterior of the hotel are beautiful and the facilities are well-maintained.
The hotel is conveniently located and a stone's throw away from Westminster Palace, The London Eye, Soho and miscellaneous shops, bars and restaurants.
Would definitely recommend.
訪客用戶
夫妻/情侶出遊 標準雙人間
入住於2025年07月
2.2
評價於:2025年07月06日
This is a fake 5 stars hotel. Firstly, the description of 280 bedrooms and suites with stunning views over the River Thames is totally untrue! All their standard rooms are facing inwards (i.e. you see nothing)! Secondly, the services are worst than a 3 stars hotel, almost none existence. No toiletries other than shower cap and toilet roll. Have to call the reception to ask for toothbrush and only after waiting for an hour was told by the reception to go down and collect it ourselves! Thereafter, day 2 and day 3 onwards, the reception never answer any phone call from our room. When we head down, there are 4 staffs chit chatting at the reception (videos evidence verified by Trip). After complaining to Trip, they even lied to Trip that they offered compensation to change to a different room which never actually happened! On top of all these, TV wasn’t working and Refrigerator is not cold at all. This place is just horrible.
M223163****
家庭出遊
豪華特大床房
入住於2025年10月
Olly reviews
家庭出遊
標準雙床房
入住於2025年08月
M9287****
家庭出遊
豪華特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
標準雙人間
入住於2025年08月
訪客用戶
夫妻/情侶出遊
豪華特大床房
入住於2025年09月
Benpaodexiaozongxiong
家庭出遊
豪華特大床房
入住於2025年07月
Zanri
夫妻/情侶出遊
園景雙人床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
標準雙人間
入住於2025年07月
1376125****
家庭出遊
豪華特大床房
入住於2025年06月
1391163****
家庭出遊
標準雙人間
入住於2025年08月
M223163****
家庭出遊 豪華特大床房
入住於2025年10月
Olly reviews
家庭出遊 標準雙床房
入住於2025年08月
M9287****
家庭出遊 豪華特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 標準雙人間
入住於2025年08月
訪客用戶
夫妻/情侶出遊 豪華特大床房
入住於2025年09月
Benpaodexiaozongxiong
家庭出遊 豪華特大床房
入住於2025年07月
Zanri
夫妻/情侶出遊 園景雙人床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 標準雙人間
入住於2025年07月
1376125****
家庭出遊 豪華特大床房
入住於2025年06月
1391163****
家庭出遊 標準雙人間
入住於2025年08月